Welcome to the Conscious Partnering Conference Support Center. This event is being presented by The Shift Network. We're excited to offer this incredible online gathering of transformational speakers, and we're also passionate about providing the best support possible to our participants. 

Please begin by reading through the following Frequently Asked Questions. If you don’t find the answer to your question(s) in the FAQs, please scroll down and click on the appropriate support link for additional assistance.

Only logged in can view: 

Where is the Program Schedule & Replays page?

Access the Program Schedule & Replays page.

How do I listen to the live calls?

For general access, dial +1-425-440-5100 and enter the PIN 301394#. Click here for local and international access numbers. You can also listen live via webcast, from the Program Schedule & Replays page here.

Additional Audio Troubleshooting:

Our default audio player will work on most devices by clicking the yellow “Play” button. Make sure that the player is not muted by clicking the "max volume" speaker icon on the right side of the volume bar, and that the volume on your computer/device is turned up. If you’re still not hearing anything, then take one of the following steps and try the “Play” button again:

How do I listen to the free replays?

Recordings are posted on the Program Schedule & Replays page, usually within four hours after the live call. Then they’re available to you for free replay for 48 hours. Click on the speaker’s name on the left, and the "Play audio" section will appear above the speaker’s bio once it’s been posted.

NOTE: If you don’t see an audio replay option, either the recording is not posted yet, or the free playback window has expired. If you’ve had the Program Schedule and Replays web page open for a while, please refresh or reload the page to update it.

Additional Audio Troubleshooting:

Our default audio player will work on most devices by clicking the yellow “Play” button. Make sure that the player is not muted by clicking the "max volume" speaker icon on the right side of the volume bar, and that the volume on your computer/device is turned up. If you’re still not hearing anything, then take one of the following steps and try the “Play” button again:

I need help purchasing The Conscious Partnering Wisdom Collection. Who do I contact?

You can purchase The Conscious Partnering Wisdom Collection by clicking here.

You can reach our online Customer Support here: support.theshiftnetwork.com

Or, phone our Order Department during the hours of 9:00am to 4:00pm Pacific, Monday through Thursday: (415) 223-7565.

I bought The Conscious Partnering Wisdom Collection… How do I access my recordings, downloads, and transcripts?

If you’ve upgraded, you’ll have lifetime access to your collection through our Premium Membership page, where you'll find the session recordings, transcripts, and exclusive bonuses as they become available.

To access your collection:

  1. Visit the Premium Membership Downloads page here.
  2. Enter your email address into the box (the email you used to register for the summit) and click the Sign In button.
  3. If you don't see the Sign In bar, you're probably already signed in. (To confirm you can try clicking on an audio to see if it plays.)

Once you're signed in, you can scroll down the page to see the materials that are available. (Transcripts may take up to two weeks to be posted following the session broadcast.)

If you haven’t upgraded and want to, you can visit The Conscious Partnering Wisdom Collection page to order now.

Why does it say The Shift Network on my credit card statement or receipt?

The Conscious Partnering Conference is presented to you by The Shift Network. For more information about The Shift Network, and to find out more about all the programs that we offer, click here: http://theshiftnetwork.com

How can I request a refund for my purchase of The Conscious Partnering Wisdom Collection?

For the most part, our customers are very happy with The Shift Network products they buy. However, when you upgrade, your purchase is backed by our complete money-back guarantee. If, for any reason, at any time within 60 days of the date on your receipt you decide The Conscious Partnering Wisdom Collection is not right for you, just click here to request a full refund. We'll cheerfully refund your payment in full within five business days.

All other Customer Support questions:

For all other questions about this event, please click here: support.theshiftnetwork.com or submit a support request directly at https://support.theshiftnetwork.com/hc/en-us/requests/new.

Thank you for visiting our Conscious Partnering Conference Customer Support Center!

© 2019 The Shift Network | Support | Privacy